Grievance Redressal

⚖️ Grievance Redressal

In compliance with the Information Technology Act, 2000 and consumer protection frameworks in India, we have established a transparent mechanism to address user grievances regarding our software utilities, payment issues, or data handling.

How to File a Grievance

If you experience an issue, you can formally reach out to our designated Grievance Officer. Your email must include your registered account details, a clear description of the technical or transactional issue, and any supporting system logs or screenshots.

• Designated Officer: Grievance Redressal Officer, AlPresi Research

• Official Contact Email: legal@alpresiresearch.com

• Response Timeline: We acknowledge all complaints within 48 hours and aim to provide an official resolution or structured technical pathway within 15 business days of receipt.